Dreame L20 Ultra Robot Vacuum and Mop Cleaner-Refurbished

Dreame L20 Ultra Robot Vacuum and Mop Cleaner with Auto Mop Cleaning and Drying, Self-Refilling and Self-Emptying Base Station

Our most advanced and powerful suction system yet: the powerful Vormax suction system provides a suction power of 7000 Pa* for excellent cleaning results, and the liftable rubber brush ensures that hair is detangled and therefore easier to remove.
Thorough cleaning of edge areas: The innovative MopExtend unit automatically increases the range of the mops, so that even areas that Dreame L20 Ultra robot vacuum cleaner with wiping function suction station can usually be difficult to clean
Fully automatic base station: Automate your daily cleaning and find freshly cleaned floors at home. Thanks to the automatic emptying, mop cleaning and drying, filling the water tank, adding cleaning solutions and much more, your L20 Ultra vacuum and mop robot always stays in top shape
More insights, more performance: Pathfinder Smart Navigation, AI Action and the 3D Structured Light Obstacle Avoidance System identify up to 55 object types and ensure optimal automatic cleaning
Innovative mop removal technology: the L20 Ultra robot vacuum cleaner has modern ultrasonic carpet detection, so that when the appropriate setting has been made, it returns to the base station and stores its mops to keep the carpets clean and dry.

Australia Official Authorized Refurbished Product

This product is a manufacturer-authorized refurbished item, processed and sold by Australia’s officially certified refurbisher and service centre.

Unlike second-hand resellers, we handle every step of the refurbishment ourselves — from inspection and repair to testing and final packaging — ensuring we maintain full control over product quality.

All units undergo multi-stage inspection and testing following strict factory standards, using original manufacturer-supplied parts only.

We stand behind every product we sell. If any issue arises, our authorized service centre in Australia is fully equipped to assist you directly — no overseas shipping, no third-party handling.

Product Condition & Warranty Options

This refurbished product includes our Standard 3-Month Ikefield Warranty, covering both parts and labour. For those seeking the ultimate peace of mind, we offer the IkeField Care.

IkeField Care: The 15-Month Ultimate Protection

By selecting the Ikefield Care option, you upgrade your coverage to a total of 15 months—exceeding the 12-month industry standard.

15-Month Warranty: Extended protection against hardware and manufacturing defects.
Free Round-Trip Shipping: We cover all logistics costs for valid warranty claims.
Priority Local Service: Guaranteed 48-hour diagnostic turnaround at our Rowville Hub.
Dedicated Expert Support: Direct access to our senior technical team for troubleshooting.

Note: If the "Ikefield Care" option is not available in the option, this specific model currently supports our 3-Month Standard Warranty only.*

Condition Grades

Open Box — The packaging has been opened, but the item is either unused or has only been briefly trialled. It shows no noticeable signs of use and has not undergone any repairs.
Excellent — Very clean overall, with no obvious signs of use. Minor hairline scratches or small cosmetic imperfections may be visible upon close inspection.
Very Good — Light signs of use, such as minor scratches, scuffs, or small marks, while maintaining a well-kept overall appearance.
Good — More noticeable cosmetic wear, including visible scratches, scuffs, marks, or other signs of normal use.

Every machine undergoes comprehensive inspection, functional testing, and cleaning before listing. Regardless of its cosmetic grade, each machine meets the same standard of working performance. The grading primarily reflects differences in appearance—not functionality or performance. Please refer to the individual listing photos and description for specific cosmetic details.

Click to know more details about our standards.

Local Pickup & On-Site Inspection

We support and encourage local pickup orders.

Customers are welcome to inspect the product on-site before completing the purchase, ensuring you are fully satisfied with the item’s condition and performance.

Our team will assist you during inspection and testing, and you can make payment securely on the spot once you’re happy with your selection.

This service helps guarantee transparency and peace of mind — what you see is exactly what you get.

Local Presence, Reliable Service

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Ikefield Direct