Get in Touch

We’re here to help with product enquiries, order support, warranty claims, and partnership opportunities.

As an Authorised Refurbishment & Service Partner for multiple leading brands in Australia, our expert team aims to respond to all messages within 1 business day.


Customer Support

Email: support@ikefield.com

Phone: 03 9720 9017

Business Hours:
Mon–Fri: 10:00 AM – 6:00 PM
All other times: By appointment only

 

Visit Us (Pick-up / Drop-off / Repair)

Address:
55 Henderson Rd, Rowville VIC 3178，Australia

Services Notes:

  • On-site Pickup & Drop-off: Available during business hours.
  • Parking: Free customer parking is available on-site.
  • Pre-arrival Notification: Please message or email us before arrival so we can have your order or technician ready.

 

Chat With Us Online

You can also reach us on Chat for quick replies.

 

B2B & Partnerships

Are you a brand or business looking for professional after-sales support or wholesale opportunities?

  • Ikefield Services: For corporate partnerships and global service hub enquiries, please visit our service platform at ikefield.com.

  • Dedicated Business Support: You can also reach our partnership team directly at business@ikefield.com.